The Problem Space is where we go to learn about our users’ problems so we can design and develop meaningful and profitable solutions to solve these problems. It’s also where we go to learn about our companies, our employees/coworkers, and ourselves, so we can create the best organizational conditions for success.
Why the best outcome might be “But we already knew that!”
What's on my mind
It was a cold winter day in early 1999. I stood in an elevator with three undergraduate classmates from my Psych 225 course in Experimental Psychology.
We’d already ridden up and down several times, from the Memorial Library entrance to the top floor. We had an odd (and perhaps a bit creepy?) mission: We were waiting for a person to get on the elevator alone.
What does the bystander effect, multiple elevator rides and a love of validating theory have in common?
Head on over to Medium to read the full version of my article that dives into the joy of validating what we already know.
The Problem Space
by Janelle Ward
The Problem Space is where we go to learn about our users’ problems so we can design and develop meaningful and profitable solutions to solve these problems. It’s also where we go to learn about our companies, our employees/coworkers, and ourselves, so we can create the best organizational conditions for success.
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